Cookie Policy

COOKIE POLICY

EXETER BREASTFEEDING SERVICE

Last Updated: 11 October 2026

1. INTRODUCTION

Exeter Breastfeeding Service is committed to protecting the privacy of everyone who visits and uses our website.

This Cookie Policy explains how cookies and similar technologies may be used when you visit our website, what information these technologies collect, why they are used, and how you can manage your preferences.

Our website is hosted through Wix and provides information about our breastfeeding support services, antenatal preparation, appointments, consultations and associated booking facilities.

We recognise that visitors may be accessing our website to obtain advice or arrange support relating to pregnancy, breastfeeding, infant feeding or other personal matters.

We therefore take the privacy of our visitors seriously and aim to ensure that information is handled appropriately and transparently.

This Cookie Policy should be read alongside our Privacy Policy, which provides further information about how personal information is collected, processed, stored and protected.

Our use of cookies and similar technologies is governed by applicable United Kingdom legislation, including the Privacy and Electronic Communications Regulations 2003 (PECR), the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. WHO WE ARE

Exeter Breastfeeding Service provides breastfeeding education, preparation and support to expectant parents, mothers and families in Exeter and surrounding areas of Devon.

Our website allows visitors to learn about our services, contact us, make enquiries and book certain appointments or classes.

Business Name: Exeter Breastfeeding Service

Website: www.exeterbreastfeeding.com

Email: exeterbreastfeedingservice@gmail.com

Telephone: 07825 140827

For enquiries about cookies, website tracking, consent or personal information, please contact us using the details above.

3. WHAT ARE COOKIES?

Cookies are small text files or pieces of information stored on your computer, smartphone, tablet or other internet-enabled device when you visit a website.

They help websites recognise browsers, remember certain information and provide functionality that visitors may need.

Cookies may be used for purposes such as maintaining website security, remembering visitor preferences, supporting online booking facilities, managing website sessions and understanding how visitors interact with a website.

Some cookies are essential for a website to operate correctly.

Others are optional and may be used for analytics, performance monitoring, personalisation or advertising, depending on the technologies installed.

Cookies do not necessarily identify an individual by name. However, certain cookies and related information may constitute personal data where they can identify or be associated with an identifiable person.

The legal requirements that apply depend on the purpose and operation of the technology.

4. TYPES OF COOKIES

There are several different types of cookies that a website may use.

These include session cookies, persistent cookies, first-party cookies and third-party cookies.

4.1 Session Cookies

Session cookies are generally temporary and are used while you are actively browsing a website.

They may support essential functions such as maintaining a secure browsing session or remembering information while moving between pages.

These cookies typically expire when the browser session ends.

4.2 Persistent Cookies

Persistent cookies remain on your device for a specified period or until they are deleted.

They may be used to remember certain preferences, support security functions or recognise a browser when it returns to a website.

Their duration depends on the purpose and settings of the individual cookie.

4.3 First-Party Cookies

First-party cookies are generally set by the website you are visiting.

They may help the website operate correctly, remember preferences or provide essential functionality.

4.4 Third-Party Cookies

Third-party cookies may be set by external organisations providing services or features integrated into the website.

Depending on the integrations in use, these may include payment processing providers, booking services, analytics tools, embedded content or advertising technologies.

Third-party providers may have their own privacy and cookie policies explaining how information is collected and used.

5. STRICTLY NECESSARY COOKIES

Strictly necessary cookies support functions that are essential for the operation, security and delivery of services specifically requested by website visitors.

These may include cookies needed to maintain secure website connections, protect against fraudulent activity, manage essential sessions, prevent malicious requests or enable booking and payment functions.

Without certain essential cookies, parts of the website may not function correctly.

Where cookies meet the relevant legal exemption for strictly necessary technologies, consent is not required before they are used.

However, we remain committed to providing appropriate information about their purpose.

Cookies that are merely useful, convenient or beneficial to our business are not automatically classified as strictly necessary.

We will assess cookie purposes in accordance with applicable legal requirements.

6. WIX WEBSITE COOKIES

Our website is hosted and operated using the Wix website platform.

Wix may use cookies and similar technologies to provide essential website functionality, maintain security, support visitor sessions, operate technical features and help ensure the website functions effectively.

Wix identifies a number of cookies that may be used across websites hosted on its platform.

The following are examples from Wix's published cookie information. They are not confirmation that every cookie listed is currently present on our website.

XSRF-TOKEN

Purpose: Helps detect fraudulent or unauthorised requests.

Typical Duration: Browser session.

Classification: Essential.

Purpose: Supports website security.

Typical Duration: Browser session.

Classification: Essential.

svSession

Purpose: Supports website security, stability and essential website functions.

Typical Duration: Up to 12 months.

Classification: Essential.

SSR-caching

Purpose: Supports the efficient rendering and performance of website pages.

Typical Duration: Approximately 24 hours.

Classification: Essential.

TS Cookies

Purpose: Support website security and the detection of potentially malicious activity.

Typical Duration: Browser session.

Classification: Essential.

bSession

Purpose: Supports the measurement of system effectiveness.

Typical Duration: Approximately 24 hours.

Classification: Essential.

fedops.logger.sessionId

Purpose: Supports the identification and investigation of technical errors and website reliability issues.

Typical Duration: Up to 12 months.

Classification: Essential.

_wixAB3 Cookies

Purpose: Support Wix platform experiments and related functionality.

Typical Duration: Up to six months.

Classification: Essential according to Wix's published classification.

The exact cookies, purposes and retention periods may change as Wix updates its platform or website features.

Additional cookies may also be associated with booking facilities, payment services and other applications installed on the website.

7. FUNCTIONAL COOKIES

Functional cookies may help a website remember particular choices or preferences made by visitors.

For example, they may be used to remember language preferences, certain display settings or selections made when interacting with website features.

Some functional technologies may qualify as strictly necessary where they are essential to provide a service specifically requested by a visitor.

Other functional cookies may require consent before being stored or accessed.

Where consent is required, these cookies will be treated as optional.

Visitors should remain able to access essential website information without being required to accept unnecessary tracking technologies.

8. ANALYTICS AND PERFORMANCE COOKIES

Analytics and performance technologies may be used to understand how visitors interact with our website.

Depending on the services configured, information may include which pages are visited, how visitors navigate between pages, device types, approximate geographical information, referral sources and technical performance information.

This information may help us understand whether visitors can find the information they need and whether website functions are operating effectively.

For example, analytics may help identify pages that are difficult to use, problems with website navigation or technical issues affecting visitors.

Analytics information will not intentionally be used to identify an individual seeking breastfeeding support unless a lawful and clearly explained purpose requires such processing.

Where analytics cookies or similar technologies require consent, they will only be activated after the necessary consent has been obtained.

Exeter Breastfeeding Service will not assume that analytics technologies are exempt from consent requirements simply because they are used to improve the website.

9. ADVERTISING AND MARKETING COOKIES

Advertising or marketing cookies may be used by certain third-party tools to measure advertising effectiveness, understand campaign performance or provide personalised advertising.

These technologies can sometimes track activity across different websites or services.

Exeter Breastfeeding Service recognises that visitors may be accessing information concerning sensitive matters relating to pregnancy, breastfeeding or family health.

For that reason, particular care is required before introducing advertising technologies that could process or infer sensitive health-related interests.

Non-essential marketing cookies will not be treated as necessary for access to our services.

Where advertising or marketing cookies are used and consent is legally required, they must not be activated before the visitor has provided valid consent.

We do not consider a visitor's decision to access breastfeeding information or book an appointment to constitute automatic permission for advertising tracking.

10. COOKIES AND ONLINE BOOKINGS

Our website uses Wix booking-related functionality to allow visitors to arrange certain appointments, classes and services.

Booking systems may use cookies or similar technologies to maintain sessions, assist with appointment selection, protect transactions and support necessary website functions.

Some cookies may be essential to complete a booking requested by a visitor.

Other technologies associated with booking services may be optional and subject to consent requirements.

Information entered into booking forms, including names, contact information and appointment details, is handled in accordance with our Privacy Policy.

We do not use cookie consent as a substitute for the lawful processing of personal or health-related information collected when arranging or delivering our services.

11. COOKIES AND PAYMENT PROCESSING

Where payment facilities are available, cookies or similar technologies may be used to support secure transactions, prevent fraud, maintain checkout sessions or enable payment processing.

Some payment-related technologies may be strictly necessary to complete a transaction requested by the customer.

Payment processing providers may also use their own technologies in accordance with their legal responsibilities and privacy policies.

We encourage customers to review the relevant information supplied by their payment provider.

We will not classify unrelated advertising or marketing technologies as essential merely because they are provided by a payment service.

12. COOKIES AND MEMBER ACCOUNTS

Where website membership or account features are available, cookies may be used to identify active sessions, maintain account security and support login functionality.

These cookies may help prevent unauthorised access and allow members to use account-related services.

Certain account and authentication cookies may qualify as strictly necessary.

Additional optional features, including analytics or personalisation, will be assessed separately.

13. THIRD-PARTY SERVICES AND INTEGRATIONS

Our website may contain functions provided by external organisations.

Depending on the services installed and activated, these may include booking systems, payment facilities, embedded media, maps, analytics services, social media content or other website applications.

These organisations may use their own cookies or similar technologies.

The type of information collected will depend on the individual service and how it is configured.

Where third-party cookies require consent, appropriate consent must be obtained before those technologies are activated.

We aim to review relevant third-party integrations to understand their purpose and any associated privacy implications.

We also encourage visitors to consult the privacy and cookie policies of relevant third-party providers.

14. GOOGLE SEARCH CONSOLE AND WEBSITE VISIBILITY

Exeter Breastfeeding Service may use Google Search Console to understand how its website appears in Google Search results.

Google Search Console provides website owners with information about search visibility, indexing, search queries and technical issues.

The use of Google Search Console for website administration does not, by itself, mean that Google Analytics or advertising cookies have been installed on the public website.

Any separate analytics, advertising or tracking integrations will be assessed according to their actual functionality and applicable legal requirements.

15. COOKIE CONSENT

Where our website uses cookies or similar technologies that require consent, visitors must be provided with clear and appropriate information before those technologies are activated.

Consent must be freely given, specific, informed and demonstrated through an appropriate affirmative action.

Merely continuing to browse the website does not constitute valid consent for non-essential cookies.

Where applicable, our website's cookie consent mechanism should allow visitors to accept or reject optional categories of cookies.

Declining non-essential cookies should not prevent visitors from accessing ordinary website information or essential services.

Where cookies are required for essential functionality, these may remain active under the applicable legal exemptions.

Consent preferences will be respected in accordance with the capabilities and configuration of the website's consent management system.

16. CHANGING OR WITHDRAWING COOKIE CONSENT

Visitors have the right to withdraw consent for optional cookies at any time.

Withdrawing consent must be as straightforward as giving it.

Where a cookie preferences facility is available, visitors may use it to review or change their choices.

Visitors may also be able to manage or delete cookies through their browser settings.

Withdrawing consent will not affect the lawfulness of processing that occurred before consent was withdrawn.

Where technically possible and required, withdrawing consent will prevent further optional tracking and may result in the removal of relevant cookies.

Some third-party cookies may also require management through the settings provided by the third-party organisation.

17. MANAGING COOKIES THROUGH YOUR BROWSER

Most modern web browsers allow users to manage their cookie settings.

Depending on your browser, you may be able to:

View cookies stored on your device.
Delete existing cookies.
Block certain cookies.
Restrict third-party cookies.
Clear website information.
Configure privacy and security preferences.

Instructions are normally available within the privacy or security settings of your browser.

Please be aware that blocking all cookies may interfere with essential website features.

For example, certain booking, account or payment functions may not operate correctly if cookies necessary for those services are disabled.

Browser controls do not replace the website's responsibility to obtain consent where legally required.

18. OTHER TRACKING TECHNOLOGIES

Some websites use technologies other than traditional browser cookies to store or access information on a visitor's device.

These may include local storage, session storage, pixels, software development kits, embedded scripts or comparable technologies.

The applicable privacy and electronic communications rules may extend to these technologies.

Where they are used for non-essential purposes, appropriate consent may be required.

We will assess these technologies according to their actual purpose rather than relying solely on the name or technical format used by the provider.

19. PERSONAL INFORMATION COLLECTED THROUGH COOKIES

Some cookie information may constitute personal data under UK GDPR.

For example, an online identifier may relate to an identifiable individual, particularly where it is combined with other information.

Where personal data is processed, we must have an appropriate lawful basis and comply with relevant data protection requirements.

Where consent is the appropriate lawful basis, the processing must remain within the scope of the consent provided.

Information collected through cookies should not be repurposed for unrelated activities without the necessary legal basis.

Further information about the processing of personal data can be found in our Privacy Policy.

20. SENSITIVE HEALTH INFORMATION

Exeter Breastfeeding Service provides services relating to breastfeeding, infant feeding and antenatal preparation.

We recognise that visits to certain pages or interactions with online booking services may reveal or suggest interests connected with health, pregnancy or infant care.

Such information requires particular care where it could be associated with an identifiable person.

We do not regard a visitor's use of the website as permission to collect, share or use sensitive health-related information for unrelated advertising purposes.

Where special category personal data is processed, the appropriate additional legal requirements under UK GDPR must be satisfied.

We aim to minimise unnecessary tracking associated with the personal nature of our services.

21. DATA SECURITY

We recognise the importance of protecting information collected through our website.

Appropriate security measures should be maintained to reduce the risk of unauthorised access, misuse, loss or disclosure of information.

Our website hosting and associated service providers may apply technical and organisational measures to protect website sessions, transactions and information.

However, no internet-based system can guarantee absolute security.

Visitors are encouraged to keep their devices, browsers and security software updated.

22. INTERNATIONAL DATA PROCESSING

Some website service providers may process or store information outside the United Kingdom.

Where information collected through cookies constitutes personal data and is transferred internationally, applicable data protection requirements must be satisfied.

This may involve appropriate international transfer safeguards or reliance on an applicable adequacy arrangement.

Information about the wider handling of personal data and international transfers is provided in our Privacy Policy.

23. HOW LONG COOKIES REMAIN ACTIVE

Cookies can remain active for different periods depending on their purpose and configuration.

Session cookies generally expire when the relevant browser session ends.

Persistent cookies remain for a specified period, unless removed earlier.

The retention periods of individual cookies may be determined by Wix, associated website applications or third-party providers.

Where appropriate, we will review cookie duration to ensure it is proportionate to the stated purpose.

Optional cookies should not be retained or renewed in a manner inconsistent with the consent provided.

24. CHILDREN AND FAMILY PRIVACY

Our website provides information and services associated with pregnancy, breastfeeding and the care of babies and young children.

We recognise the importance of protecting information relating to children and families.

Cookies and related technologies must not be used to unlawfully collect or exploit personal information concerning children.

Additional care will be taken where website technologies could identify or profile visitors through sensitive family or health-related interests.

We will consider applicable data protection obligations when assessing tracking technologies and associated website features.

25. UPDATING OUR COOKIE PRACTICES

The cookies used by our website may change over time.

Changes may occur because of updates to Wix, booking facilities, payment services, website functions or additional integrations.

Where new technologies are introduced, we will assess their purpose and determine whether consent or additional transparency measures are required.

Where appropriate, we will update this Cookie Policy to reflect material changes.

The date at the beginning of this policy identifies the latest published version.

26. YOUR DATA PROTECTION RIGHTS

Where information collected through cookies constitutes personal data, you may have rights under UK GDPR.

These may include the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to object and, in qualifying circumstances, the right to data portability.

These rights may be subject to applicable legal conditions and exemptions.

You may also withdraw consent where processing relies upon your consent.

Further information about these rights and how to exercise them can be found in our Privacy Policy.

27. COMPLAINTS AND CONCERNS

If you have concerns about our use of cookies, website tracking technologies or associated personal information, please contact Exeter Breastfeeding Service.

We will consider privacy enquiries and concerns appropriately.

You also have the right to raise a complaint with the Information Commissioner's Office.

Information Commissioner's Office

Website: www.ico.org.uk

Telephone: 0303 123 1113

You do not need to contact us before raising a complaint with the Information Commissioner's Office.

28. CHANGES TO THIS COOKIE POLICY

We may revise this Cookie Policy to reflect changes in website functionality, cookie technologies, service providers, legal requirements or our privacy practices.

Updated versions will be made available on our website.

Where a material change affects the purposes for which optional technologies are used, we will consider whether renewed consent is required.

We encourage visitors to review this policy periodically.

29. CONTACT INFORMATION

If you have any questions about this Cookie Policy, the technologies used by our website or how to manage your preferences, please contact us.

Exeter Breastfeeding Service

Website: www.exeterbreastfeeding.com

Email: exeterbreastfeedingservice@gmail.com

Telephone: 07825 140827

We are committed to providing clear information about our use of website technologies, respecting visitor privacy and complying with applicable UK data protection legislation.

Last Updated: 11th October 2026